Privacy Policy

for Hoecken Homes, LLC

Hoecken Homes, LLC operates the website www.hoeckenhomes.com (the "Site).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, submit a quote request, contact us, or otherwise interact with us in connection with our construction services.

By using our Site, you agree to the collection and use of information in
accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information from and about visitors to our Site:a. Information You Provide to Us
When you fill out forms on our Site (such as “Request a Quote,” “Contact Us,” or newsletter signup), we collect:

Full name
Email address
Phone number
Mailing or project address
Project details (type of construction, scope of work, timeline, budget range, property description)
Any other information you voluntarily submit (e.g., attachments, messages)

b. Information Collected Automatically
When you visit our Site, we automatically collect:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on those pages
Device information
Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties
We may receive information about you from third-party sources, such as:

Analytics providers (e.g., Google Analytics)
Social media platforms (if you interact with our content)
Public records or business directories

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide accurate construction quotes and estimates
To communicate with you about your project, schedule site visits, coordinate subcontractors, and provide project updates
To improve our website, services, and customer experience
To send marketing communications (newsletters, project showcases, service updates) — only with your consent or as permitted by law
To analyze website traffic and usage patterns
To comply with legal obligations, prevent fraud, and enforce our agreements
To manage job applications (if you apply through our Site)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With Service Providers: Web hosting, email services, analytics providers, and customer relationship management tools that help us operate our business.
With Project Partners: Licensed subcontractors, suppliers, architects, engineers, or other professionals necessary to complete your construction project. We share only the information required for that specific project.
Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any change in ownership).
With Your Consent: When you explicitly authorize us to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, web beacons) to:

Remember your preferences
Analyze how visitors use our Site
Deliver relevant content and advertisements

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our Site.
We use Google Analytics and may use other third-party analytics tools. You can opt out of Google Analytics by visiting Google’s opt-out page.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption on our Site, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal compliance purposes related to construction projects).

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — Request a copy of the personal information we hold about you.
Correction — Request that we correct inaccurate or incomplete information.
Deletion — Request that we delete your personal information (subject to legal obligations).
Opt-out — Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.
Data Portability — Request a copy of your data in a portable format (where applicable).
Object or Restrict Processing — Object to or request restriction of certain processing activities.

To exercise any of these rights, please contact us using the information in Section 10. We will respond within the timeframes required by applicable law (e.g., 30 days under GDPR or 45 days under CCPA).
California Residents: We honor “Do Not Sell or Share My Personal Information” requests. You may also request details about categories of personal information collected and shared in the past 12 months.

8. Children’s Privacy

Our Site is not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites (e.g., subcontractor sites, material suppliers, or social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Site. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: Hoecken Homes, LLC
Email: privacy@hoeckenhomes.com
Phone: 785-940-1585